Frequently Asked Question

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Online Account Opening

Any Individual, who is a Resident of India, HUF, NRI, Foreign National Citizen, Proprietary firm, Partnership firm, Company and Foreign Company can open a trading account with us. However, the online account opening facility is limited to Indian resident individuals only.

No, you need not send any documents physically, if you open an account online. However, since Power of Attorney (POA) cannot be filled online, you will have to send us a physical copy of the POA, for selling your shares online. The Power of Attorney (POA) has to be ‘franked’ (stamped). We will not be accepting a soft copy of the POA. If you have not submitted the POA, you will be able to place delivery sell instructions by using the EDIS route using the CDSL TPIN.

It generally takes maximum 24 working hours for us to set up your account, provided the documentation as submitted, is in order.

You can expect some delay, if there is a mismatch between the documents you have submitted and the documents we require. You will receive an email from MoneyIsle on your registered email address, with the rejection reason and its solution, if there is a mismatch.

You can update your existing details by logging to our Re-KYC platform.

It generally takes around 24 – 48 working hours for your account to be opened after you complete the online application process.

Within 24 – 48 hours, you will receive a welcome email from ‘[email protected]’ on your registered email address with a link to set your Kite password.

Note: In some cases, the email lands up in your SPAM/Junk folders, so please check these folders as well.

Trading shares or other securities isn’t possible without having a Demat account. It’s important as per SEBI regulations to have a Demat account in order to trade in securities. 

Offline Account Opening

To open an account offline, you will have to print out the client registration form, fill them up and sign them. Please download the account opening form from here.

You have to send them to the below address:

ISF Securities Limited
5A\4B, Ansari Road
Darya Ganj, Opp HDFC Bank
New Delhi – 110002

If you need help filling out the application form, you can contact us at 011–43500316/ 317 or email us at [email protected]

If everything is in place, your account will be opened within 48 working hours after we receive the account opening forms.

The documents required to open an account offline for a resident individual are listed below:
Docs Description
Photograph One passport size photograph. Paste on the KYC form and sign across it.
Pan Card 1 copy, Self-attested
Address Proof 1 copy, Self-attested (Driving license, Voter ID, Passport, Aadhaar Card (mandatory), Bank statement, etc. – Any 1)
Bank Proof Cancelled cheque (name printed on it) or bank statement or bank passbook copy (With visible bank account number, MICR and IFSC code)

Non-Individual Account [Company (Public or Private Limited), Partnership, LLP and HUF] cannot be opened online, and the account opening process has to be done offline with MoneyIsle.

To open a Non-Individual Account with us and documents required, please get in touch with our account opening executive at 011-43500316 & 317 or email us at [email protected]

No, unfortunately, you will not be able to open a Trading and Demat in the name of the Sole Proprietorship. There is no concept of a Trading and Demat account for a ‘Sole Proprietorship’ as it is not a separate legal entity like a partnership or corporation.

However, you can open a trading and demat account in the proprietors (individual) name, which can be done online with MoneyIsle here.

The bank account linked to this trading account can be in the name of the proprietorship based on confirmation by the respective bank.

If the bank statement contains the details of both the proprietorship and the proprietor, it is proof enough to link this bank account to the proprietor’s trading account. If the bank statement doesn’t contain the details mentioned above, the client has to provide us with a confirmation letter from the respective bank.

Yes, a resident individual can add an NRI as a nominee for their Trading and Demat account. The below-mentioned cases are also possible: • An NRI can be a nominee in an NRI DEMAT Account. • A Resident Indian can be a nominee in an NRI DEMAT Account. Note: Clients can add up to 3 nominees in their Demat account. When nominating multiple people, the client has to denote the percentage of the asset they would like to nominate. Naturally, the sum total of all percentages has to be 100%.

No, you will not be able to add another person as a joint holder to your existing account with MoneyIsle.

You will have to close your existing residential individual account and open a new account as a joint account. In such a case, your existing shares from your Resident individual account will be transferred to your joint account with the MoneyIsle account.

Yes, you can open a joint demat account at MoneyIsle. A joint demat account cannot be opened online. You will need to print, fill, and send the demat application form to our head office.

You can open a joint Demat account with a maximum of three account holders, this includes the primary account holder.

The first holder’s correspondence address should be filled in the Demat form. All communication for the joint Demat account will only go to the first holder. The first holder’s bank proof is to be submitted along with the documents mentioned in this article.

However, to fulfil the KYC requirement, all the joint holders should submit individual KYC forms along with their passport-sized photographs attached and signed across, individual address proofs and PAN copies.

You can also open a Joint Demat account in the following cases:

1. When you have physical shares in a joint Demat account.

2. When you have a joint account with another broker and intend to close that Demat account and transfer the shares to MoneyIsle.

Please get in touch with us on our account opening helpline at 011-43500316 & 317.

In Person Verification (IPV) is a process where the broker verifies the client and his documents in person, as per the SEBI Circular.

It is compulsory for every client to go through the IPV process, before opening a Trading and a Demat Account. IPV, in the past, used to be done physically where an employee of the broker would visit and verify. Nowadays, technology allows the IPV to be done online using a webcam or your phone camera.

No, unfortunately, you cannot open a Trading account without opening a Demat account for the following reasons –

1. Equity intraday (trade within a day) – As open intraday positions can go into delivery if the position is not closed before the end of the day. A Demat account is needed to settle the shares.

2. F&O contracts (Futures and Options/ Contractual) – All Stock F&O contracts starting from October 2019 are being settled physically. In case of taking delivery positions or giving delivery positions, a Demat account is needed for settling the stocks or debiting the stocks.

Yes, if you have a minor PAN card but you are 18 years old or older ie. a major, you can open an account with MoneyIsle.

Since KYC Registration Agency (KRA) accepts the minor pan card with additional ID proof, MoneyIsle can open your account even with a minor pan card, provided you support your minor pan card with additional ID proof at the time of opening the account.

You can provide any Government approved ID proof like a Driving license, Voter ID, Passport, Aadhaar Card etc.

To know how to open an account online, click here.

NRI & Foreign National Account Opening

You can open a demat and trading account with MoneyIsle by linking your Non-Resident Ordinary (NRO) or Non-Resident External (NRE) savings bank account. Before you open a demat and trading account, you should obtain a Portfolio Investment Scheme (PIS) permission letter from the Reserve Bank of India (RBI). Your bank (with your NRE/NRO account) will help you obtain the PIS permission letter. (You can also open an NRO non-PIS account.)

You can open an NRE and NRO account simultaneously at a bank. But, you can map only one bank account to your trading and demat account.

To complete the documents process, you can reach out to us at [email protected]

Anybody over the age of 18 can open an online DEMAT and trading account. However, as far as the documents are concerned, the individual may need to verify their PAN, Aadhaar, bank account, identity and address proof as well.

Foreign nationals/corporates can open an FPI account with MoneyIsle. In order to initiate the process of opening a trading account at MoneyIsle, you will need to have a PAN Card. We have tied up with Orbis, a Designated Depository Participant (DDP) in order to get you started on this process. Once your PAN card has been issued, you will be able to open a trading account with MoneyIsle. Your Demat account will be opened with Orbis. Please get in touch with us if you need any other information by writing to us at [email protected] . We will connect you with the concerned team at Orbis who will assist you further.

NRIs can trade in the following segments based on the bank account linked:

1. If you map an NRE account to your trading and demat account: You can trade only in the equity segment.

2. If you map an NRO account to your trading and demat account: You can trade only in the equity segment or only the derivatives segment using a Custodial participant (CP) code.

3. NRIs who have opened an account through the NRO {Non-PIS} route can also invest in Mutual Funds via Capitplan.

4. NRIs aren’t allowed to trade the currency markets in India.

An NRI can either open an NRO or NRE savings account to invest in the Indian Stock Markets.

For trading in Futures & Options, NRO account will have to be linked to the trading and demat account.

Non-resident External Account (NRE): An NRE account is a bank account where both the principal and the interest earned can be repatriated. You can transfer foreign currency from your foreign bank account which gets converted to rupees when it hits your NRE account.

Funds kept in the NRE account can be converted back into dollars and can be transferred back to your foreign account along with the interest earned. This ability of money to be moved from a foreign country to the investor’s home country is called repatriability.

Non-resident Ordinary Account (NRO): The major distinguishing factor is that money cannot be transferred from an NRO account to an NRE account. Also, money transferred from an NRE account to an NRO account cannot be transferred back to the NRE account. The ability of money to be moved from a foreign country to the investor’s home country is called repatriability.

NRO has restricted repatriation. Non-resident Ordinary Account (NRO) is a bank account where principal and interest only up to $1 million per year can be repatriated. For trading in futures and options, a NRO account is required to be linked to your trading account.

Portfolio Investment Scheme (PIS) is a scheme of the Reserve Bank of India under which NRIs can purchase or sell shares of Indian companies on Stock Exchanges. You can get the PIS letter with the help of the bank where you have opened your NRI/NRO account. To get the PIS permission letter, the NRI has to apply for it at a bank that the RBI has authorised to administer the PIS.

All PIS route stock transactions are routed through a designated branch of the bank. The NRI/PIO has to apply to a designated branch of a bank, which deals in Portfolio Investments.

Yes, you can convert your existing resident individual account into an NRI- NRO trading & demat account in MoneyIsle. However, converting your resident individual account to NRI-NRE Account is not possible. An alternative to convert your resident individual account to NRI account is to transfer your holdings to another residential account and close your resident account and open a new NRI(NRE) account. (Share transfer from a resident account to an NRI(NRE) account is not allowed). An NRE account is a bank account where both the principal and the interest earned can be repatriated. An NRO has restricted repatriation. Note: For trading in futures and options, an NRO account is required to be linked to your trading account. You can reach out to us at [email protected] for documents required to convert the existing resident account to NRI account.

If you’re moving abroad for a short-term, ie. less than 6 months, then you can continue using your trading account since it doesn’t change your status to a Non-Resident Indian (NRI). However, if you’re moving abroad for over 6 months, you become an NRI, and you should change the account to an NRI account.

Suppose a person leaves India for employment, business, or any other purpose that indicates his intention to stay outside India for an uncertain period. In that case, he becomes a non-resident from the day he leaves India.

In both cases, it is the duty of the clients to declare their residential status. You can either convert your existing Trading & Demat account to an NRO Trading & Demat account or close your resident account and open a new NRI account.

To know how to open an account as an NRI, reach out to us at [email protected]

The dividends will get credited to your NRO or NRE account respectively depending on which of these you’ve linked to your DEMAT account. If you have already linked an NRE account, you do not have to open an NRO account in order for the dividends to be credited & vice versa.

Note: The dividend is credited by the RTA (Registrar and Transfer Agents). There may be cases where they may not be able to credit the dividend to your NRE account. In such cases, a cheque would be sent to your registered address.

In scenarios, where you have both NRE & NRO accounts, they will be mapped to their own respective demat accounts. So, depending on which demat account you have the stock eligible for dividends in, the bank account linked to that, either NRE/NRO will get the dividend Credit.

Yes, NRIs can open a joint account. The PIS account and the trading account would be in the first account holder’s name. The second holder should also be a NRI and should submit the KYC documents along with FEMA declarations and the FATCA.

Once you have opened your NRI account with MoneyIsle, you can transfer shares from your Demat account with the other broker to your MoneyIsle Demat account using the off-market transfer process. You can now transfer your shares to CDSL Demat accounts online via CDSL Easiest as well.

To transfer shares from an NSDL DEMAT account to a MoneyIsle Demat account, you will need to fill up the Delivery Instruction slip (DIS) the other broker provides & submit it to them along with a CMR copy provided by MoneyIsle. The bank maintains a PIS ledger for you when you open a PIS account with the bank.

No, NRIs aren’t allowed to make intraday trades.

Charges at MoneyIsle

We don’t levy Trading/ Demat Account Opening Charges, thus offer customized brokerage schemes suited to your trading requirements. We charge AMC for maintaining your demat account with us.

The account related charges are mentioned here.

Equity Delivery0.20%
Equity Intraday0.02%
Minimum Brokerage (Currency)0.02%
Equity Futures0.02%
Equity OptionsRs. 50/ lot
Minimum Brokerage (Currency)Rs. 50/ lot
Currency Futures0.02%
Currency OptionsRs. 50/ lot
Minimum Brokerage (Currency)Rs. 50/ lot

Percentage of all the statutory charges are explained here

No, you do not need to maintain any minimum balance to keep your trading account active. However, if you don’t trade in any of the segments for 12 consecutive months then the account is considered to be inactive or dormant and may be required to renew your KYC.

STT is not applicable on Gold ETFs, Liquid/Gilt ETFs, and International ETFs. For other ETFs the STT is – 0.001% on the sell side for delivery based trades (including sell leg of btst trade) 0.025% on the sell side for intraday (non-delivery based) trades

DP charge or Depository Participant charge is levied on stock movement out of the Demat account which is managed by depositories (NSDL or CDSL). The contract note captures all trading and its related charges, executed on the stock exchanges (NSE or BSE).

Since DP charges and contract note charges are dissociated, DP charges are levied separately on the ledger and not on the contract note. On the same ground, Demat Account Maintenance Charge is also levied separately on the ledger.

Login queries

To retrieve client ID, log on to Deck through your registered phone number. You will see ‘Profile’. Click on it. Once you do, you will be able to see Client Code.

You can change or reset your trading account password from GraphUp Web Trading/ Mobile Application Platform. You can reset your password by clicking on ‘Forgot Password‘ option, simply entering your Client Id, Registered Email Id and PAN.

If you’ve entered your PIN incorrectly for more than three times, your trading account will get blocked. Please use the ‘forgot password’ option to do a reset. You will need to enter your birth date and your Pan Card. Once you do that, an email and SMS will be sent to your registered email address and mobile number respectively with the new password.

You can change or reset your password from DECK Platform. You can reset your password by clicking on ‘Forgot Password‘ option, simply entering your Username and last 4 digits of your registered mobile number. You can also login with registered mobile number (OTP based authentication).

Manage your profile

To modify your personal details registered with MoneyIsle, log on to the ReKyc platform, enter your client code, punch the OTP received on your registered mobile number and follow the steps. Following details can be modified:

Mobile Number
Email id
Bank Account
Activate trading
Income details
FATCA Information

Your account will be marked dormant or inactive if you have not taken any trades for a period of 12 months. To reactivate your trading account, log on to ReKyc platform, enter your client code, punch the OTP received on your registered mobile number, you shall be redirected to digilocker for trading account activation. Punch Aadhaar number and eSign it to reactivate your trading account.

To open a demat account when you already have a trading account, download the demat application form, print it, fill it and then send it to –

ISF Securities Limited
5A\4B, Ansari Road
Darya Ganj, Opp HDFC Bank
New Delhi – 110002

Once the form is received at our office, the demat account will be open in 24 hours. If you need help with filling the form, you can reach out to us at [email protected]

For any change in your Non-Individual account details, please email us at [email protected]

The procedure for requesting a signature change is: 1. Download and print out the account modification form. Fill out the details and mention that you are requesting a ‘Change of Signature’. 2. Fill up the KYC form. Use your new signature wherever applicable in the form and sign across your attached photo. 3. Procure a letter from your banker acknowledging the change in your signature. The letter must have the bankers seal & signature along with your new signature. Send the above documents to the following address, along with a photocopy of your PAN Card and an address proof, both of these have to be self-attested with your new signature. ISF Securities Limited 5A\4B, Ansari Road Darya Ganj, Opp HDFC Bank New Delhi – 110002 Once the above documents are received at our office, your account will be updated in 24 hours. If you need help with filling the form, you can reach out to us at [email protected]

To add a nominee to your account or change the nominee on your account, you need to courier the Nominee form duly filled and signed. Please take a printout of the form, sign on the mandatory columns, and fill up the witness details. Once done, you can courier it to our below office address:

ISF Securities Limited
5A\4B, Ansari Road
Darya Ganj, Opp HDFC Bank
New Delhi – 110002

The nominee’s addition or requested change will be processed within 24-48 hours from the date of receipt.

Bank & Demat account details

You can link multiple (three) bank accounts to your trading account. Out of the multiple linked, one will be your primary account and the rest would be considered as secondary accounts. A primary account enables you to add and withdraw money in your trading account. Secondary accounts, on the other hand, will only enable you to add money to your trading account. This means you will not be able to withdraw money using a secondary account. You can only link one bank account to your Demat Account. If you want, you can change the previous bank account with a new bank account by logging on to the ReKyc platform.

ISF Securities Ltd. (brand being ‘MoneyIsle’), the Depository Participant (DP) is a member of CDSL (Depository). There are two parts to your Beneficiary Owner (BO) Id / demat account details (BO id being 16-digit number); First, being the DP Id (of 8-digit) and Second, being the Client Id (of 8-digit). The DP ID is the identification number of the depository participant member ie. the entity where your Demat account is maintained.

The Demat ID is used for IPO applications and for eDIS (CDSL TPIN authorisation).

To know your Demat details, follow the steps mentioned below

Log on to Deck > Click on “Profile” on the menu

The DP ID will be visible under the Demat sub-header as shown above.

To generate your CDSL TPIN, please follow the steps below:

Go to the following link
Enter your BO ID (your Demat account number) and Pan card number
CDSL will send you a OTP on your registered mobile number, enter the OTP there.
CDSL will send you the TPIN via SMS and email on your registered mobile number and email id.

Here are the steps to regenerate your TPIN:

On the CDSL website, enter your BO ID and PAN. You can find your BO ID here.
You will receive an OTP to your registered email ID and mobile number. Enter the OTP.
Create your own TPIN and click on submit.

CDSL has introduced TRUST (Transaction Using Secured Texting) as an alternative way to submit delivery instructions, for trades done on the stock exchange. By using TRUST, the Beneficiary Owners (BOs) can send an SMS to confirm delivery instructions uploaded by the broker.

Note: To reduce the time take sending and receiving an SMS and the situation where you might not be available on the phone, we recommend you sign the Power of Attorney (POA)/ avail eDIS facililty. This will help our team to process your trades with your permission in faster and secure manner.

CMR is a digitally signed certificate, issued by your broker, with details of your Demat account. The details include – your name, address, date of birth, mobile number, email id, demat account details, bank details, nomination etc. To get your CMR copy, please email us at [email protected] The CMR is useful in mapping the Demat account with Trading account and also for off-market transfer of shares. The transfer of shares can be either CDSL to CDSL (Intra depository) or CDSL to NSDL (inter depository). Digitally signed CMR copy is also valid at the time of transmission of securities. The depository regulations do not require submitting a hard copy of the CMR for transfer of shares or for initiating a closure cum transfer. Suppose your broker or DP insists on a hard copy, you may present a copy of this circular (from NSDL) and this circular (from CDSL), that clearly states that the transfer is initiated upon receipt of a digitally signed CMR copy from the client.

CDSL easi’ is a portal by CDSL (Central Depository Services) where you can view and keep track of your DEMAT holdings.

To register, go to and select ‘Login to – New System My easi (BO/CM)’. On the login page, click on Register for Easi. On the registration page, you need to enter your BO ID (16 digits) and PAN number with the Date and Month of your date of birth.

You will find your DP & BO ID from Deck.

A BSDA is a Demat account which was introduced by SEBI for small investors who do not or cannot invest regularly in stocks.

The Annual Maintenance Charges for BSDA are:

Holding ValueAMC Charges
Upto Rs.50,000/-No AMC
Rs.50,000/- to Rs.2,00,000/-Rs.100
Rs.2,00,000/- or moreRs.300

Note: You need to have only one single Demat account across all Depositories.

Funds Transfer

You can transfer funds to MoneyIsle in any of the following ways:
Transfer funds online via Payment gateway, UPI, RTGS/ NEFT (Virtual/ Non-Virtual Account) or write a cheque in favour of ISF Securities Ltd.

Bank A/c Details:
Bank Name: HDFC Bank
Branch Address: KG Marg, New Delhi – 110001
Account No. 00030340000684
IFSC Code: HDFCB000003

Note: In case your cheque bounces, charge of upto Rs. 350 + GST would be levied.

ModeTime takenChargesPayment gatewayInstantChargeable*UPIInstantFreeNEFT/ RTGSWith Virtual A/c
Without Virtual A/cFree
Bank charges applyCheque3-4 working days depending on your bankBank charges apply

No, fund withdrawals are credited only to the primary bank account.

No, fund transfer can only be done from those bank accounts which are linked to your trading account. You can link additional bank accounts to your trading account for the benefit of fund transfer.

The time taken for funds to reflect in your trading account varies depending on the method of your fund transfer, timelines are mentioned above. If you don’t see the funds in your account within the timelines mentioned above, please get in touch with our accounts team at 011-43500319/320 or email at [email protected]

For funds withdrawal, please visit our website or login to GraphUp App > Go to Menu > Click on Add/ Withdraw Funds > Select Withdrawal > Check releasable amount > Enter the Amount you want to withdraw (it should be less than or equal to the releasable amount)> Select Bank Account Number > Click on Submit. You can reach out to our Accounts executive at 011-43500319/320 or email us at [email protected]

F&O profits and funds from F&O positions exited will get added to the withdrawal balance after one day. Funds from stock holdings sold, and intraday profits gets added to the withdrawal balance after two days. However, 80% of the proceeds can be used immediately to make new trades.

Monthly/ Quarterly Payout is a process mandated by SEBI, wherein the brokers need to settle clients’ funds & securities on a monthly/ quarterly basis. It implies that the available funds & shares of a client needs to be transferred to his bank account monthly/ quarterly.

Refer & Earn

You can refer your friends and family from the Refer & Earn page on the MoneyIsle’s website. You can generate a referral link here by entering your client ID and sharing it. Remember, your friend will only be mapped under you if they initiate the MoneyIsle Sign up by clicking on your referral link. In case they do not click on your link to open an account, they will not be mapped under you.

Once you invite your friends and family, both you and your friend/family will get credit of Rs.250/- in your trading account for every successful referral. The referral will have to open the account within 30 days for you to be eligible for the reward. This credit cannot be redeemed but can only be appropriated towards your future brokerage charges.

We credit the referral amount into your referral ledger account within seven working days from the date of your referred friend’s successful account opening.


Your referred person may not have been mapped under your name because they may have already been referred by someone else before you. Hence, the rewards will be credited to them and the person would be mapped under them.


You can login to Backoffice Dashboard ‘Deck’ (where only current financial year data can be accessed) and Netback office platform (where relevant historical data can be accessed). It can be viewed from any web platform ie Desktop, Laptop, Tab or from any smart mobile handset. Deck is complete mobile responsive application.

Please refer welcome email in which you must have received Login Id and Password, else you can login with Mobile number (OTP based password authentication). Alternatively, you can drop an email at [email protected], for any queries.

In case, you forget your ‘Deck’ platform password, you can also login by mobile number and authenticate by OTP.

In case you would like to generate your new password for Netback office, please call our Support executive at 011-43500301 or email us at [email protected]

Login to ‘Deck’ > Dashboard, you will be able to see ‘Margin Pledge’ and ‘Margin Unpledge’ tab.

Click on ‘Margin Pledge’, then select the scrip name which you want to pledge.

Below ‘Margin Pledge’, you can place ‘Margin Unpledge’ request. Then, select the scrip name which you want to unpledge.

You can view your all trading and demat related details on a single screen with a single click. Our All-in-one Client Dashboard ‘Deck’ has the following features:

  • Complete report view ie. Collaterals, Net position, Financial ledger, Turnover Report, Margin, Portfolio tracker etc.
  • You can get your family accounts mapped with you for quick view of financial or group wise balances
  • Ability to download current financial year Contract Note in HTML with send mail facility, PDF and Excel reports.
  • You can place request for funds transfer and account modification, if any.

Log in to ‘Deck’ and then click on ‘Portfolio Tracker’. Once the ‘Portfolio Tracker’ page opens up, select the dates you want to see your P&L for and click on ‘View’. Once your P&L loads, you can download your P&L as a spreadsheet or pdf file. You have an option to view the Combined, Realised & Unrealised P&L.

Disclaimer: The P&L report/Holdings/Positions data is prepared based on the trades and information available with us, at the time of report generation. MoneyIsle does not make any warranty, express or implied, or assume any legal/consequential liability, or responsibility for the authenticity, and completeness of the data presented in this report/data. To double-check your P&L report/Holdings/Positions data, verify it with the Tradebook, Contract Notes and the Funds Statement which are available with you at all times.

Log in to ‘Deck’ and click on ‘Net Position’ or ‘Financial Ledger’. For summarised trades position, you can click on ‘Net Position’. You will be able to view your detailed trades (with relevant statutory and non-statutory expenses) by clicking on ‘Financial Ledger’. You can select the date range in which you want to see your trades, with/ without margin obligation. Once financial ledger opens up, you can download it as a spreadsheet or pdf file.

You can get the profit and loss report for tax purposes from your Net backoffice platform, by following the instructions below –

1. Log in to Net backoffice >
2. Select the Financial year >
3. Financial >
4. Long term/ Short term Report/ Portfolio >
5. Select the date range >
6. Click on Go for downloading the report for all segments.

In case of any queries, you can also reach out to our Accounts team at [email protected]

Please note that the tax profit and loss report and Capital gain report means the same. It will be downloaded in Microsoft Excel file format only

Contract note is the legal record of any transaction carried out on a stock exchange through a stockbroker. It is a confirmation of all your trades done on a particular day. Whenever you trade, a contract note will be sent to your registered email ID within 24 hrs.

A valid contract note (as per the format prescribed by SEBI) has the following details in a structured format:

  1. SEBI registration number of the Trading Member/ Sub-broker
  2. Details of your trades like Order Number, Trade Number, Trade Price, Trade execution Time, Traded security & Quantity, Brokerage Charged, Details of other Service Charges
  3. Signature of Authorized Signatory or Digital Signature in Electronic format
  4. Bylaws and regulations pertaining to Arbitration
  5. The Net amount receivable/ payable by you for your trades for the day will be indicated at the bottom of the contract note, and this is the amount that will be charged to you & posted in the ledger.

The contract notes for your trades are generally processed and sent to your registered email ID within 24 hours of your trade. The time taken to process contract notes depends on when trade process files are received from the stock exchange.

At the end of each trading day, the stock exchange shares the data of transactions and charges for all the clients of a stockbroker in the form of trade process files. Although most of the trade files are received by 7 pm every day, the contract notes cannot be processed without receiving all the files.

On the days we receive trade files from the exchange at a later time than usual, you will experience a delay in receiving the contract note.

Note: If you’re unable to find the contract note for an earlier date in your mailbox, you can also download it from ‘Deck’.

Margin queries

It depends on the type of order (ie. MIS and CO) and segment to avail amount of leverage, however it may subject to change on the basis of our RMS policy. Present available intra-day leverage:

SegmentLeverage/ Margin

Equity20% of the trade value based on the volatility of the stock (VAR+ELM+Adhoc margins of the exchange)
Equity & Currency Derivative1X (100% of NRML margin (SPAN + Exposure))

Please note that we don’t provide leverage for Normal (NRML) and Cash and Carry (CNC) positions.

Open intraday positions will be auto squared-off by our system at/after the below mentioned time for each segment:

ParticularsEquityEquity DerivativesCurrency Derivatives

Auto square off time3:20 PM3:25 PM4:45 PM

Risk Management team may square off your intra-day positions in the following scenarios:

  • Your Bracket Order (BO)/ Covered Order (CO)/ Margin Intraday Square Off (MIS) position wasn’t closed even after the designated square off time.
  • In case of an open position, you were not able to maintain required margin. A margin call will also be sent to fulfil your shortfall obligation.
  • Pledged shares will be squared off in case of a drop in the value of shares or loss in collateral margin.
  • Your open position will be squared off if you place an unpledged request for your pledged shares but don’t have an adequate cash balance.
  • In case, your MTM losses exceeds 50% of your position, then it will be squared off by our RMS team.
You can login to the Money Dashboard ‘Deck’ or refer to daily margin statement sent on your registered email id. Please ensure to fulfil your margin shortfall obligation by transferring additional funds into your MoneyIsle account or pledging additional equity shares from the Money Dashboard ‘Deck’, to avoid any margin shortfall penalty.

Our RMS Team sends out the Margin call via SMS & Email, when the margin utilization exceeds your available balance. You need to add funds/ pledge equity shares immediately when you receive a margin call. If you fail to do so, your positions will get squared off at the discretion of our RMS team.

Value at Risk (VAR) refers to the potential loss that might occur while dealing with securities for a given timeframe. VAR margin is required to cover up for the losses arising due to uncertain risk conditions. VAR margins are covered for a single day for Liquid securities and three days for illiquid securities.

Extreme Loss Margin (ELM) is the margin blocked in addition to the VAR margin. ELM is blocked for risk situations that are not covered in the VAR estimation.

Adhoc Margins are special margins blocked on specific securities depending on the nature of the security.


  • For equity delivery trades, we require the entire margin upfront.
  • For intraday trades, margin requirements are specified here.
  • Due to the new margin rules, any insufficient margin (VAR+ELM+Adhoc) may lead to a margin penalty.

F&O positions held till expiry used to be settled in cash on the basis of price of the underlying stock. However, since October 2019 the settlement takes place by giving or taking delivery of the actual shares. You can check the framework followed for physical settlement in this SEBI circular.

Since most people trading Equity Derivatives usually have just a small portion of the overall contract value blocked as margins (Futures and Short Options) or premium (Long Calls & Puts), the actual obligation of taking or giving delivery can be exponentially higher. This increases the risk for brokerage firms significantly and results in higher margin requirements.

The margins applicable depend on the delivery value of your contract. You can compute the deliverable quantity as under:

Long futures shall result in a buy (security receivable) position
Short futures shall result in a sell (security deliverable) position

In-the-money call options
Long call exercised shall result in a buy (security receivable) position
Short call assigned shall result in a sell (security deliverable) position

In-the-money put options
Long put exercised shall result in a sell (security deliverable) position
Short put assigned shall result in a buy (security receivable) position

Quantity to be delivered/received = Market lot * Number of contracts that result in delivery settlement

Upfront margins are required for all trades starting from September 1, 2020, as per this FAQ from exchanges and this circular from SEBI. This has the following effects: 1. Sale proceeds from holdings can be used to take new positions – You can use 80% of sale proceeds from your stock holdings as soon as you exit them to enter new positions — other stocks or F&O positions. As per the new peak margin regime, there is now a cap on maximum intraday leverages and only 80% of credit from selling your holdings will be available for new trades. The entire credit will be available from T+1 day. Note:
  • If you sell your holdings and then buy them back after utilising the sale proceeds in other trades, a margin penalty as per the new peak margin rules may be levied.
  • In order to give you the benefit of being able to use the holdings sale credit immediately, we are resorting to debiting shares on Tday and doing an Early payin to the Exchange. Till the time that the stocks are collected by the Clearing Corporation (T+2), the shares will be in the Early payin account on which certain corporate action benefit are not receivable. As such, if you wish to be eligible for any corporate actions, like buyback, please do not sell the shares and continue to hold them in your account till the Record date.
2. Using sale proceeds from T1 holdings – Similar to your stock holding, you can sell the T1 holdings (stocks bought the previous day and yet to be credited to your demat) and use 80% of the sell value of the proceeds to buy new stocks for delivery. However, you will be able to use only 60% of this selling value towards F&O. 3. Intraday profits can be used for new positions only after it is settled – Your GraphUp balance will not include any intraday profits until they are settled by the exchange. The settlement of funds happens on the next trading day for Equity Derivatives and after 2 trading days for Equity. Further, in case the T+1 day (for F&O trades) or the T+2 day (for equity trades) is a settlement holiday, the intraday profits will be available on the next trade settlement day. 4. Option sell credit can be used only to buy options on the same trading day – When you exit your long/buy option positions or enter new write/short options, the proceeds or credit of option premium can be used for only new long/buy option trades on the same trading day and only within the same segment (proceeds from equity options can’t be used for currency or vice versa). You can use these proceeds or option credit for all other types of trades only from the next trading day.

A margin report tells you how much margin is currently blocked from your overall available balance – against any open positions. It contains important fields such as Mark-to-Market (MTM) margin, the total margin available, any margin excess/ shortfall and peak margin details. After the billing is completed, you will get a margin report on your registered email ID. This is a compliance report in the format prescribed by SEBI.

Note: It can also be accessed/ downloaded from ‘Deck’.

Product & Order types

There are three product types (i.e., CNC, MIS and NRM) available for placing an order through GraphUp. Cash and Carry (CNC) is used for delivery based trading in equity segment. In delivery based trade, you intend to hold the stocks overnight for however long you wish. Using CNC product type, you will not get any leverage, nor will your position be auto squared off. You will not be able to take any short positions using CNC. However, you can sell the stock from your Holding using this product type. Note: CNC is just a product type. If you use CNC to buy and sell a share on the same day, it will still be considered as an intraday trade, and the brokerage will be levied as per intraday. Margin Intraday Square Off (MIS) is used for Intraday trading in Equity and Equity Derivative segment. MIS product type is used to get the intraday leverage. You can check the Margins provided in Intraday using MIS product type on our Margin Calculator . All open positions under the MIS product type will get automatically squared off if they are not closed before the Auto-Square off time. Normal (NRML) is used for overnight trading in Equity, Equity Derivatives and Currency Derivatives segments. Intraday leverages won’t be provided using this product type.

You will be allowed to convert MIS positions to CNC/NRML only if you have sufficient margins in your MoneyIsle account. You can check the margin calculator to know how much extra margin you’ll need to have to convert to CNC/NRML.


  • You will not be allowed to convert CO to NRML/CNC or MIS and vice versa. Also, you can only convert sell MIS to CNC if you have holdings in your account.
  • MIS index options buy positions cannot be converted to NRML.

Limit Orders – A limit order allows you to buy/ sell a stock at the price you have set. The advantage of placing a limit order is that you can place buy/sell order at the desired price. However, there is a chance that your order may not get filled partially or completely depending upon if a counter order is available for some quantity or none at the price you’ve specified.

Market Orders – A market order allows you to buy/ sell a stock at the best available price. The advantage of market orders is that your trade will execute as soon as it reaches the exchange if there are willing counterparties i.e. buyers for your sell market order or sellers for your buy market orders. However, the instant order execution comes at the cost of slippage (which means you could be paying slightly more money to buy or getting slightly less money to sell your stocks).


  • Limit orders placed at Rs 0 will be rejected on GraphUp. Earlier, a limit order at Rs 0 was placed as a market order on the exchange.
  • Your limit order will get executed as a market order if for your –
    Buy limit order: limit price is more than the best offer price
    Sell limit order: limit price is less than the best bid price
A Cover Order (CO) is an order with an in-built risk mitigation mechanism. Simply put, a cover order is a market order or limit order that is placed along with a stop loss order. Since a stop loss order is placed, the maximum loss you will bear is known in advance if the trade moves against you. Since a cover order is either a market order or a limit order placed along with a compulsory stop loss order in a specified range, you cannot cancel this stop loss order. Considering the stop loss order is being placed at the same time while getting into the contract, the risk automatically reduces. As the risk decreases, the margin requirement also automatically decreases; thus, higher leverage is provided. Remember, while placing a buy CO, your limit price has to be higher than your stop-loss trigger price, and while placing a sell CO, your limit price has to be lower than your stop loss trigger price. The stop loss trigger price is allowed within the range of 10% while placing a CO. Note:
  • If one leg of the cover order is rejected/cancelled for any reason, you will have to reach our support desk over the phone to square off the position. Please get in touch with our RMS Team at 011-43500307-08 from 8:30 AM to 4:30 PM on working days.
  • COs are not allowed on BSE and Equity/Currency Options segments, since additional leverage is not provided for.
  • CO is only for intraday, and any open intraday positions will be auto squared-off by our system if you do not square them off within the stipulated timings.

Bracket order (BO) is a type of order where you can enter a new position along with a target/exit and a stop-loss order. As soon as the main order is executed, the system will place two more orders (profit-taking and stop-loss). When one of the two orders (profit taking or stop loss) gets executed, the other order will get cancelled automatically.

Note: Bracket orders can be used only for intraday trades.

A Stop Loss order is a buy/sell order which is placed to limit the losses in case the market moves in other direction than what you predicted.

There are two types of Stop Loss orders:
SL order (Stop-Loss Limit): In this type of order, you set a price at which you want to sell and a trigger price (trigger price > price). As soon as the market prices reaches the trigger price, your stop-loss order will be placed.

SL-M order (Stop-Loss Market): In this type of order, you can only set a trigger price and when price is triggered, a sell market order will be sent to the exchange.

Note: As per the Exchange circular, Stop Loss orders with market condition (SL-M) for NSE Options segment will be discontinued with effect from 27th September 2021.
There will be no change for NSE CM & NSE Futures Order types. The Order Type Market will be allowed for all segments as before.

Trading via GraphUp

Equity & Equity Derivatives:
9 am to 9.15 am – Pre-market
9.15 am to 3.30 pm – Normal trading 3.40 pm to 4.00 pm – Post-market

Note: All new IPOs are listed on the exchange at 10:00 am. The pre-open session is from 9:00 am to 10:00 am.

9 am to 5 pm – Normal trading & cross-currency

Note: Trading holiday calendar for 2021

Pre-open session: NSE started the concept of the pre-open session (only on the equity segment) to minimize the volatility of securities during the market open every day. It is conducted between 9:00 AM to 9:15 AM.

During the pre-market session for the first 8 minutes (between 9:00 AM and 9:08 AM), orders are collected, modified, or cancelled. You can place limit orders/market orders. The order collection window can close at any time between 9:07 AM and 9:08 AM. After closure of the collection window to 9:15 AM, new orders cannot be placed. The orders placed are matched and trades are confirmed.

Post-closing session: Similar to pre-market orders, post-market orders are allowed only for equity trading. The post-market session or closing session is open from 3:40 PM to 4:00 PM.

During this session, people can place buy/sell orders in delivery segment using the CNC product code at the market price. But do note that even if you place a market order it will be placed on the exchange at the closing price.

The post-market session is not very active and you can look at the movement of stocks by opening the Marketwatch window from 3:40 PM to 4:00 PM.

Short delivery means the seller of the shares has defaulted on the settlement of share, wherein the seller shall give delivery of the shares by T+2 Days. In such cases, the exchange holds an auction for the same quantity of shares & delivers it to the buyer. (In this case, the settlement time will be T+3 days). In case, Exchange finds no fresh sellers in the auction market, they are deemed to be closed out. The exchanges instead of delivering the shares to the buyer make the settlement in cash, on the basis of close out rate.

Close out rate will be at the highest price in the exchange from the day of trading till the auction day for the stock which was short delivered or 20% above the official closing price on the auction day, whichever is higher. This then gets passed on to the buyer. Think of it as compensation to the buyer for the non-delivery of shares.

Short delivery can happen in stocks with less liquidity, or if a short MIS/BO/CO has not been squared off in some circumstances.

The index-based market-wide circuit breaker system applies at 3 stages of the index movement, either way viz. at 10%, 15%, and 20%.

These circuit breakers when triggered bring about a coordinated trading halt in all equity and equity derivative markets nationwide. The market-wide circuit breakers are triggered by movement of either the BSE Sensex or the Nifty 50, whichever is breached earlier.

Check out this page on NSE for more information.

NSE in 2015 introduced this mechanism to prevent self-trade for a client who has multiple orders open for a certain scrip which are likely to match with each other.

If an active order (orders that come in to match the existing orders) is likely to match with a passive order (Orders lying unmatched in the system) in the same order book belonging to the same client, either the active or passive order resulting in self- trade will be cancelled by the exchange.

This essentially means if there is a scenario where one of your order is in the best bid/offer and you place an order in the same scrip and this order is about to match your own earlier passive order, then this new order will be cancelled by the exchange.

This is applicable for all Day and IOC order types; limit, market, stop loss, stop loss-market.

Check out the FAQ from NSE on Self-trade mechanism here.

The available margin on GraphUp funds only includes credits that are available for your trades. Due to the upfront margin requirements applicable from September 2020 onwards, intraday profits are not made available for trading until settled by the exchange (i.e. on T+1 for Equity/ Currency Derivatives and on T+2 day for Equity trades).

When you exit your long/buy option positions or enter new write/short options, the proceeds or credit of option premium can be used for only new long/buy option trades on the same trading day and only within the same segment (proceeds from equity options can’t be used for currency or vice versa).

You can use this proceeds or option credit for all other types of trades only from the next trading day.

The exchanges sets a MWPL(Market-wide positions limits), maximum number of contracts (all stocks traded in the F&O segment) that can be open at any time (Open Interest). If the open interest of any stock crosses 95% of the MWPL (All futures and options contracts of that stock), all F&O contracts of that stock enter a ban period.

When the stock F&O contracts are in the ban period, no fresh positions are allowed for any of the futures and options contracts in that stock. You will only be allowed to exit the existing positions during this period. The ban is reversed only if the open interest falls below 80%.

Rollover means switching from the current month contract that is close to expiration to another contract in a further-out month i.e., carrying forward of your futures positions. This rolling over can be done any time before the market closing of the contract. When rolling over, you have to pay brokerage & government statutory expenses on the current month and further month contract.

SEBI proposed the idea of Interoperability amongst Exchanges/Clearing Corporations. Earlier, trades made through NSE were cleared through NSE Clearing Limited (NCL) and BSE through ICCL. Interoperability between clearing corporations ensures that trades made on both NSE and BSE (Equity, CDS, and NFO) are settled through a single clearing corporation.

MoneyIsle has chosen NCL to clear all its trades.

Open Interest (OI) tells you how many futures (or Options) contracts are currently outstanding (open) in the market. There is a client-wise open interest limit of 5% of the total number of all derivative contracts for the same underlying and a 15% open interest limitation for the trading members (brokers).

Open interest in any derivative cannot exceed the market-wide position limit set by exchange without incurring a penalty.

You can trade through Desktop (Exe), Web based trading platform and App based Mobile trading.

GraphUp API

GraphUp API is a REST based Trading API. Our REST API will help you develop your own trading platform and integrate it with our GraphUp Web and Mobile Application. Using our REST API, you can execute orders in real time, monitor your positions and much more.

This computers programme will follow a defined set of instructions for placing a trade in order to generate profits at a speed and frequency that is impossible for a human trader. While you can build your own algorithm and deploy it to generate buy or sell signals, Manual intervention is needed for placing orders as full automation is not permitted for retail traders.

Swing APIs are ideal for advanced traders or investor. They can wish to create their own customized trading platform, deploy innovative trading strategies or align specific trading logic or requirements.

Please call our support team at 011-43500301 or email us at [email protected] We will help you integrate GraphUp API with your Algo trading system.

We have partnered with reputed fintech startups for integrating the GraphUp API. They will help you to code your strategies and integrate with GraphUp API. Graph Up is compatible with all the major programming languages.

Please note that MoneyIsle, as a stock broker, does not provide any trading strategies. They need to be completely developed and owned by the client.

GraphUp API is available to all the retailer/ non-retailer users for Rs. 1,500/- per month.

Corporate Actions

Corporate actions like Bonus, Rights, Extra-ordinary dividends, Merger/Demerger, Amalgamation, Splits and Consolidations will result in adjustments in the futures & options contracts of the underlying stock which is undergoing the corporate action. Value of the position of the market participants, on the cum and ex-dates for the corporate action, shall continue to remain the same as far as possible.

Adjustments will result in a change of base price, option strike values & the market lot depending on the adjustment factor. In a lot of cases, adjustments may result in the change in date of expiry of the contract as well i.e contract will be force closed before the expiry date and the adjusted contracts will trade instead.

The adjustments would be carried out on any or all of the above, based on the nature of the corporate action. The adjustments for corporate actions would be carried out on all open positions.

ASBA (Applications Supported by Blocked Amount) is a process developed by India’s Stock Market Regulator SEBI for applying to IPOs, Rights issue etc. In ASBA, an IPO applicant’s bank account doesn’t get debited until shares are allotted to them.

You can apply for Buybacks/Takeover/Delisting on our PriMarket platform available on our website. Here you will be able to see all the current listings that are available and can place orders accordingly.

Please call us at 011-43500300 or email us at [email protected] Our concerned executive will assist you to place your order bids by quoting the quantity and price at which you wish to buy the shares. For retail orders, you can place your bid at the ‘Cut-off price’ ie. selecting the ‘Market order’ checkbox. Bidding at ‘Cut off’ price will ensure an allotment if the issue takes place with a single clearing price mechanism. If the OFS takes place with the price priority methodology, the allotment will depend on the demand at various price points and hence, not certain.

Non-retail orders can be placed at the floor price or higher. You can refer to the NSE FAQ on OFS for more information.


  • The cut off time for placing OFS orders is 3:30 PM on the offer end date.
  • Ensure sufficient funds in your trading account on the offer end date before the cut off time to get the allotment.
  • A charge of Rs.100+GST per order will be charged for every OFS order placed.
  • In an OFS, bids are first collected in the non-retail category. On the next day, bidding is open for retail investors (where the application value is less than ₹2 lakhs).
  • The credit from stocks sold i.e 80 % can be used to place an OFS order.

A company announces a Rights Issue to invite existing shareholders to buy more shares usually at a discounted price. These shares are known as Rights Shares. It is issued on a pre-determined date called the record date.

After the Rights Issue is announced, the company then credits its existing shareholders’ Demat Accounts with REs (Rights Entitlements). Rights entitlements are offered to shareholders as a ratio to the number of securities held on this record date.

These REs are not the Right Shares but the benefit given to existing shareholders to apply for the Right Shares. If shareholders do not wish to apply for these Rights Shares, they can even trade these REs in the market until a particular allowed trading date, it is just selling your stocks from your holdings.

A shareholder may refuse to subscribe to the rights issue and just let the ‘right’ lapse. Alternatively, the shareholder can renounce/trade the entitlement in favor of another person for a price.

Companies announce benefits or changes for their shareholders as on a given date in the form of corporate actions. These benefits or changes can be in form of entitlement of rights shares, bonus shares, stock splits, dividends, etc. You are considered an eligible shareholder in the records of the company if you hold the shares on the given date which is also known as the record date.

In India, shares are delivered to your demat account 2 trading days after you purchase them. A stock is said to trade with the benefits of the corporate action or cum-benefit (i.e., cum-rights, cum-dividend, etc) up to 2 trading days before the record date after which it trades without the benefit or ex-benefit. The date a stock starts trading ex-benefit is known as the ex-date.

Both are forms of corporate action. Bonus issue is an offer of free additional shares to existing shareholders. You will be eligible for bonus shares If you’ve purchased the stocks before the ex-date . If you’ve purchased the shares on or after the ex-date, you will not be eligible for the bonus shares.

In stock split, a company divides its existing shares into multiple shares to boost the liquidity of the shares. Although the number of shares outstanding increases by a specific multiple, the total value of the shares remains the same compared to pre-split amounts, because the split does not add any real value.

Margin Reporting & Penalty

All Stockbrokers are required to report to the exchange, margins available in the client’s account as against the margins required for positions carried forward. This process of informing the Exchange is referred to as ‘Margin Reporting’. Cut off day for reporting margin is Trading (T) + 5 days.

Margins are charged by the Exchange in the Equity, Equity Derivatives and Currency Derivatives segments. Whenever you trade and carry forward a position on an overnight basis, you are required to maintain sufficient margins in your account. Margins are charged to cover for probable risk that arises out of price fluctuations. We accept margins in the form of cash or collaterals (stock, mutual funds). Following are the margins levied by the Exchange in each of these segments:

EquityEquity DerivativesCurrency Derivatives
VaR marginSPAN marginInitial margin
Extreme loss marginExtreme loss marginExtreme loss margin
Additional marginPhysical delivery marginMargin on crystallised obligation
 Margin on crystallised obligation 

If the margins available in the account >= margins required by the Exchange, no penalty is levied.

If the margins available in the account < margins required by the Exchange, a penalty is charged by the Exchange on such shortfall.

Note: In case you incur a margin penalty, the cut-off/ due date for reporting margin is T+5 days, so we post the entry on your ledger once we get the penalty file from the exchange i.e on T+6 day.

Margin ShortfallPenalty (%)
(< Rs 1 lakh) And (< 10% of applicable margin)0.5
(=/> Rs 1 lakh) Or (= 10% of applicable margin)1

Penalty is charged on the shortfall amount at the following rate:

If the short collection continues for more than 3 consecutive days, a penalty of 5% is applied on the shortfall for each subsequent instance of short collection.

If there are more than 5 instances of short collection in a calendar month, then penalty at the rate of 5% is charged for every further instance of shortfall.


CapitPlan is a order placement platform that lets you purchase, redeem and switch mutual funds online in complete paperless fashion. You can access your Mutual Funds, Insurance, Stocks, Bonds, PPF, FD etc. all in one place.

Individual, HUF, Partnership firms, LLP, companies, non-PIS NRIs. Due to compliance reasons, US and Canada based investors cannot invest in mutual funds. NRIs with PIS accounts cannot through invest through CapitPlan.

It is not mandatory to have a demat account for mutual fund transactions.

There are two ways of investment in mutual fund:
Lump sum – invest in one go
SIP – invest a certain predetermined amount at a regular interval

Lump sum/ SIP investment consists of
Minimum initial investment amount – minimum amount you need to invest in a mutual fund scheme for the first time you invest.

Minimum additional purchase amount – minimum amount you need to invest in all subsequent investment for the selected mutual fund scheme.

Once you have searched and decided on the mutual fund scheme to invest in, you can click on One time or SIP, select the investment amount to open the order window and click on proceed to submit the order.

If the order has been placed before the cut off period (1:30 pm), then the units will be allotted at that day’s NAV, the day which the order was placed and executed. If the order has been placed after the cut off period, then the units will be allotted at the next working day’s NAV – as the order will get executed the next working day.


Open up your mutual fund portfolio on the CapitPlan mobile app. Click on the fund you want to redeem. Once the fund page opens up, click on the redeem button at the bottom of the screen. The redemption order shows – the number of units you hold, you can choose to redeem all units, partial units or redeem amount wise.

The settlement time after redemption varies per mutual scheme and AMCs (Asset management companies), it isn’t the same for all mutual funds. Usually, it takes 3-4 working days for direct credit to your bank account.

Currently, we are not allowing mutual funds to pledge for collaterals.

A Switch is simply redeeming one fund and purchasing other within the same AMC. You can switch between the two schemes by selecting one scheme and simultaneously selecting another with options available for all units, partial units or amount.

You can send us a request email at [email protected] along with document proof for updating your personal details ie. email, mobile number, bank details etc.

If your mutual fund holdings are in physical form, you can send us a request email at [email protected] for any change in nominee details.

If your mutual fund holdings are in demat form, the nomination applicable for your demat account will be applicable for your mutual fund holdings as well. For any change in nominee details, you can login to our reKYC platform and update the same.

Your login credentials for CapitPlan weblogin will be the same as your CapitPlan mobile app. You would have received an email with your login credentials when you would have onboarded on CapitPlan mobile app.

For mobile app security, there are three ways to relogin your mobile app ie 4-digit Pin, Pattern lock and Fingerprint.

To view the order/ transaction history, go to the menu section and click on ‘My orders’. You can view all your orders ie. Purchase, Redeem, Switch, SIP, Failed etc.

Click on ‘My Mutual Fund Portfolio’ at the bottom of the screen, which will showcase the details of your and your family’s mutual fund investment:

  1. Pie Chart exposure of family’s and member wise investment in equity, hybrid, debt and other schemes.
  2. Total Investible amount and its current value
  3. Overall Gain/Loss, Absolute return and XIRR.
  4. Profit/ Loss on your investment
  5. Number of units held
  6. Scheme wise Folio number details
  7. Details of mutual fund scheme
  8. Sectorial Portfolio exposure
  9. Access and download Short term and Long term Capital Gains Report in pdf format

In most cases, migrating to a new mutual fund platform requires you to fill the necessary onboarding form, where you can also switch your existing direct mutual funds to regular mutual funds or vice versa, either partially or completely.

Contrary to popular belief, a demat account isn’t really required to start a lump sum/ regular SIP investment. Investing in SIPs now is easy and one of the best ways to start saving for your future.

SIPs are usually dependent on the equity market performance which makes them vulnerable to higher risks. PPF on the other hand offers guaranteed returns and is a safer investment option. The returns on PPF are predetermined which makes them a more stable option.

Your SIP money is yours to invest and withdraw. You can redeem your SIP amount anytime despite the market circumstances. However, if you have invested in ELSS, you can’t redeem your units before 3 years.


You can apply for IPO, Buyback, Takeover and Delisting.

Applying an IPO is a simple and easy process. It can be applied by an Individual except minors, whether or not, he/ she is a client of MoneyIsle. You can apply for an IPO through PriMarket platform using any supported UPI app. Please follow the steps below:

  1. Visit ‘PriMarket’ platform. From the list of Current & Upcoming IPO’s, click on APPLY NOW to participate in the IPO offer.
  2. You will be asked if are an existing client with MoneyIsle. If yes, enter the client trading code and all your relevant details shall get prefilled. If not, then enter your demat account details.
  3. Enter your UPI ID.
  4. Please make sure the UPI ID is mapped to your personal bank account.
  5. The IPO application is liable to get rejected if the person who is applying is different from the one whose bank account is used to apply. Third person bank accounts are not accepted.
  6. Place your bid
    • While placing the bids, only quantity that is a multiple of the lot size is allowed.
    • If you wish to apply at the cut-off price, simply click on the checkbox next to ‘Cutoff-price’. If you want to place a bid at a different price, you can do so by entering a price in the ‘Price’ field.
    • Once you’ve completed all these steps, click on the checkbox to confirm that you have read the RHP and other documents.
  7. Click on Continue
  8. Accept mandate request on your UPI App
  9. At the end of the day after submitting the IPO bid, you will receive an SMS from the exchange confirming your application.

You can only place your bid for Buyback/ Takeover/ Delisting through PriMarket platform. On receipt of your request, our support team member shall coordinate with you for completion of this process.

Currently, you cannot apply for SME IPOs through the UPI ASBA process through PriMarket at this moment. Once this feature is available, you will be able to find the current & upcoming IPO.

Any user having a smartphone and bank account is eligible to use BHIM. That being said, you need your mobile number registered with the bank and a debit card linked to that account. You can download the app from Playstore or AppStore by following the registration link.

There are no charges to apply for an IPO through Primarket. However, we charge Rs. 100/-whenever you place any bid for Buyback/ Takeover/ Delisting.

The cut-off price is the offer price at which the shares get issued to the investors, which could be any price within the price band. An IPO book building issue opens with a price range. There is a minimum price and a maximum price for the issue. An investor can place bids for the desired quantity in multiples of the lot size within the applicable range. Selecting the cut-off option while applying for the issue indicates your willingness to subscribe to shares at any price discovered within the price band through the book-building process, eventually increasing the possibility of an allotment.

You can check the list of apps and banks which support UPI IPO currently on NPCI’s website.

Once you place your bid, we submit it on the exchange. The exchange then sends the bid to your bank via NPCI so that you can get the mandate request on your UPI app. The mandate request is generally received in real-time. Sometimes it may take up to the end of the day, and the UPI payment status may not get updated on PriMarket. If your funds are blocked in your bank against a valid application, the RTA will consider your bid for allotment.

Please check the following before re-submitting your bid:

  • Did you enter the correct UPI ID?
  • Is your UPI app updated to the latest available version?
  • Do your UPI app and bank support IPO bids?
  • Have you received the mandate request on your UPI app but didn’t get a notification?

In case you are unable to accept the mandate request or have not received the mandate request even after an hour of successful submission of your application, you can delete and re-submit the application. You can only delete your IPO application between 12 pm and 4:30 pm during the issue window.

For any further queries, please get in touch with our Support Executive on 011-43500301 or email us at [email protected]

No, you will not be able to apply for an IPO in the HNI category through PriMarket platform. This bidding process is only available for retail investors where the application size is limited to Rs 2 lac. You can still apply for an IPO as an HNI through the net banking ASBA service provided by your bank. Please check with your relevant Bank Relationship Manager (RM) for the same.

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There’s a minimum as well as maximum amount to invest in an IPO. Under retail category, SEBI limits the maximum application for a single user to ₹2,00,000. The minimum a user can buy is 1 lot. There’s no fixed number of shares per lot. As per the SEBI rules, the price per lot should not be less than ₹10,000 and not more than ₹15000.

Yes, a demat account is important to invest in an IPO. Else, you won’t be able to invest in the IPO at all.

Not really. A retail investor cannot get more than 1 lot in case of an oversubscription.


The regulatory reporting requirements are at the foreign regulator (SEC and FINRA) with the Indian bank. The MoneyIsle regulatory requirements are managed by the US brokerage and respective Indian banks when needed.

As you open your global investing account, it’s opened with Interactive Brokers LLC, a licensed US brokerage. The clearing and custodian partner would be regulated by the US Securities and Exchange Commission (SEC). Securities are held by the custodian account in the broker’s name with ledger entry to the Investor in their books.

Client securities accounts at Interactive Brokers LLC are protected by the Securities Investor Protection Corporation (“SIPC”) for a maximum coverage of USD $500,000 (with a cash sublimit of USD $ 250,000). Please note that this USD $500,000 is not applicable for general losses in the stock market. SIPC says the following: SIPC protects against the loss of cash and securities – such as stocks and bonds – held by a customer at a financially-troubled SIPC-member brokerage firm. 

The settlement is carried out on T+2 (transaction + 2) day for U.S. stocks. The settlement process for exchanges in other countries can vary from exchange to exchange.

Generally, it takes between 1-4 business days to deposit / withdraw funds to your Global Investing account. Normally, funds would be credited the same day although sometimes there could be a delay due to a USA holiday or if the correspondence bank requires any additional information.

Currently, we do not offer investments in global IPOs. In the future, however, when we plan to do it, we will notify our customers about the same.

You need to open a global investing account with us, which will take 1-2 business days for your account to get approved, if all the information is correct. You will need following documents:

1. Identity Proof – An image of your PAN card

2. Address Proof – An image of Aadhar card, your utility bill, mobile phone bill, bank, or credit card statement.

Note: All bills and statements must be within the last 3 months and must have your name on it). The whole process is paperless and can be completed in minutes.

As your account is opened, you can start funding your account by remitting the USD into the brokerage account from your Indian bank account. Since we have tied up with HDFC bank, Kotak bank, IndusInd bank, ICICI bank and IDFC First bank, you can get good forex rates and ease in transferring funds if you have an account with any of these banks. For other banks, you’d need to fill and submit the A2 form at your branch for fund transfer.

After you’ve created your MoneyIsle – India Inx Global account, go to the Global Investment page and click the Transfer button. This online transfer has a current limit of $25,000 available. If the sum is greater than this, please contact MoneyIsle Support (

There is no minimum investment or balance required to invest at MoneyIsle’s global investment platform. As per the RBI regulations, margin funding isn’t allowed in global markets.

Yes, fractional shares are less than one full share of equity in a company. For example, you may buy fractional shares worth $10 in amazon or buy 0.01 shares of Netflix, which are otherwise priced much higher.